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BOOKS (Hard Copy & E-Book)

This book is a compilation of experts such as Ken Blanchard, Stephen Covey, Jack Canfield (Chicken Soup for the Soul books), Brad Worthley and many others. Brad’s 22 pages of the book define the role of leaders and how they can either make or break a service culture. This is Brad’s first written offering on the importance of moving from being a manager to a leader. This is a must have!

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