The growth of your organization is directly and proportionately tied to the growth of your people. Investing in your employees provides a huge return on your investment, such as increased employee morale and confidence, customer satisfaction, sales, productivity and profitability. Wouldn’t it be great to provide training to your employees that they actually enjoy attending and want more of? That Read more

Brad started his first business in 1975 and has created seven successful companies since then – he knows business! There are many aspects to running a successful business and it is hard to be an expert in all of them. The first lesson in business is to know when you need help and to not be afraid to ask for Read more

Many owners and managers are so busy working “in” the business that they don’t spend enough time working “on” the business. Not being well-planned is the kiss of death in any organization. Taking time to remove yourself from the business for planning is critical, whether it is quarterly retreats or annual strategic planning sessions. “I hope next year is better“ Read more

It has been repeatedly proven that high employee advocacy is directly related to high customer advocacy, which is also directly related to high profitability. If employees are not happy in their work environment, then it will more than likely impact the customer experience Read more

We offer incredibly powerful keynote speeches to corporations, organizations, associations, tribes and educational institutions. They are customized to fit each client’s specific needs and industry, so we will be speaking the same language. Keynote speeches are not only about great content, but great entertainment as well. There is no one better at connecting with the audience and creating an entertainment Read more


If you want to get in shape faster, you hire a personal trainer. If you want to lose weight faster, you hire a personal weight-loss coach. If you want to change your life or career faster, you hire a personal coach. The Focus Coaching System is a unique combination of coaching and consulting. We assist you with attaining Read more

We can take the pain out of the hiring process and help you put the right people in the right job the first time. We offer incredible sales, customer service and leadership pre-employment evaluations that are easy to use and inexpensive. Fact: Ninety-five percent of job applicants are willing to falsify resumes or lie to get a job. That is ..Read more


Helping organizations create and sustain a strong service culture:

a place where employees love to work and customers love to do business.

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13 Steps to a Service Culture

Learn the secret to creating and sustaining a strong service culture. Following the 13 steps will change your organization dramatically – this downloadable document is FREE!

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Pre-Employment Evaluations

Our pre-employment evaluations are not about keeping perspective employees from getting a job, it is about getting them into the right job for their skill set to insure their success.

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Shop our On-line store

Take a look at our amazing selection of books, audio products, training DVDs and resource tools. The growth of an organization is directly tied to the growth of its people, so train now!

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A.D.D. is a Gift, Not a Disorder Web-Site

If you or a family member have A.D.D. or symptoms of it, please visit our website. You can take a free survey to see the likelihood of you having it.

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